it's all about you!
When you enter a Waxing the City® studio, you know you’re somewhere special. A quick look around reveals a modern, edgy, and upscale interior. From the vibrant reception area to the comforting treatment rooms, it’s clear that Waxing the City is all about you!
Welcome to Waxing the City
We love welcoming new clients to Waxing the City! It’s our mission to provide expert waxing services in the friendliest—and most fun—studio out there. We know how busy life can be, so we keep you on track for the rest of your day by making sure you are ushered to your treatment room at your actual appointment time—imagine that!
We don’t rush the process during your Cerology® waxing services. Other salons are known for “speed waxing,” but we take the time to give you the best, most long-lasting, results. Depending on the selected service or combination of services, appointment times range from 15 to 60 minutes. We’re not the fastest, but we are the best!
Tips for a smooth appointment
- Getting to know you.
Because we’re so excited to serve you, we ask that you arrive about 5 minutes prior to your appointment. During that time, you can complete the new or returning client information form and also let the Studio Coordinator know if you have any changes or want additional services. We’ll do our best to accommodate your requests based on that day’s bookings.
- Synchronize those watches.
Out of respect for our clientele and Cerologist™ technicians, services for clients arriving more than ten minutes late will be honored at the discretion of Waxing the City. If you are running late, please call ahead to let us know you. We will do our very best to maintain your appointment.
- Two’s company, three’s a crowd.
To provide optimal services, only the client and Cerologist are allowed in the treatment room during an appointment. Except for clients under the age of 15, where we invite a parent or guardian to be on hand. Sorry Fido, but we don’t allow pets in the treatment rooms either.
- Under 18?
Waxing is for everyone—guy or gal, young or old! Speaking of young, if you’re under 18, please bring a parent or guardian on your first visit as we need their consent. Better yet, have them book an appointment, too!
Cancelation & No-Show Policy
We understand life may occasionally get in the way of your wax appointment.
If you do not show up for an appointment and did not call 24 hours in advance to reschedule or cancel, Waxing the City studios reserve the right to charge up to the full price of the scheduled service price (plus tax if applicable).